A full refund will be issued if you make the refund request before legal fees are earned. According to the Limited Scope Representation Agreement, legal fees are earned after your case is reviewed and the results of the review are communicated to you. If part of the lawyer’s communication is a request for you to provide additional information or documentation, any additional review and communication regarding the case is complimentary and at the lawyer’s discretion. See the Limited Scope Representation Agreement for additional details about legal fees.
Notwithstanding any other provision herein, we cannot provide refunds for services provided by a third-party service provider, including, without limitation, an independent attorney or professional services provider, are subject exclusively to the agreement between you and such third party.
All approved refunds for credit and debit card transactions are issued within five (5) business days. However, please be aware that it can take your bank up to five (5) additional business days for the credit transaction to post to your credit card or bank account, or for the pending charge to be canceled.
We want you to be 100% satisfied with our Services. If you are less than satisfied or believe there has been an error in billing, please contact our Customer Service Department at (385) 955-4711 or click here to request a refund.