MYIMMIGRATION LAW OFFICE
TERMS OF USE
Effective Date: March 23, 2026
Last Updated: March 23, 2026
IMPORTANT NOTICE
PLEASE READ THESE TERMS CAREFULLY. THESE TERMS GOVERN YOUR ACCESS TO AND USE OF THE MYIMMIGRATION WEBSITE AND, WHERE APPLICABLE, THE PROVISION OF LEGAL SERVICES BY MYIMMIGRATION. THESE TERMS CONTAIN A MANDATORY ARBITRATION PROVISION AND A CLASS ACTION WAIVER THAT AFFECT YOUR LEGAL RIGHTS.
1. INTRODUCTION AND ACCEPTANCE OF TERMS
MyImmigration is a law firm operated by MyImmigration, LLC (“Firm,” “we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of the MyImmigration website, portals, tools, communications, and content (collectively, the “Website”), and, where expressly agreed, the provision of limited-scope legal services by the Firm (“Legal Services”).
By accessing or using the Website, submitting information, creating an account, signing electronically, or engaging the Firm for Legal Services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms.
If you do not agree to these Terms, you must not use the Website or engage the Firm.
2. NO LEGAL SERVICES PRIOR TO ENGAGEMENT
Information provided on the Website, including educational materials, FAQs, intake questions, eligibility tools, calculators, assessments, or communications prior to engagement, is provided for general informational purposes only and does not constitute legal advice. No attorney-client relationship is formed unless and until all of the following conditions are satisfied:
(a) you have checked the box indicating your acceptance of one of our Representation Agreements (“Engagement Agreement”); and
(b) the required legal fee has been paid and accepted by the Firm.
Absent satisfaction of all conditions above, no legal services are provided and no attorney-client relationship exists.
3. LIMITED SCOPE REPRESENTATION
If you engage the Firm, representation is strictly limited to the specific legal services expressly described in your Engagement Agreement.
The limitation on scope must be reasonable under the circumstances, and you provide informed consent to the Limited Scope Representation by executing the Engagement Agreement. Checking the box to accept the engagement letter constitutes your informed consent, confirming that you have read, understood, and agree to its terms and the scope of representation.
Services outside the defined scope are not included and will not be performed unless separately agreed to in writing. You acknowledge and agree that:
- The Firm has no obligation to provide services outside the agreed scope;
- The Firm is not responsible for future filings, renewals, appeals, motions, responses, interviews, or related immigration benefits unless expressly included;
- If additional or different services become necessary or advisable, the parties must enter into a separate written agreement before the Firm undertakes such services.
4. CLIENT RESPONSIBILITIES
You agree to:
- Provide complete, accurate, and truthful information at all times;
- Promptly respond to Firm requests and communications;
- Review drafts and final documents for accuracy before submission;
- Notify the Firm immediately of any material changes to your circumstances;
- Understand that immigration decisions are made solely by government authorities exercising independent discretion.
The Firm relies on the information you provide. The Firm is not responsible for adverse outcomes caused by inaccurate, incomplete, misleading, or untimely information provided by you or on your behalf.
5. FEES, TRUST ACCOUNTING, AND NO REFUNDS OF EARNED FEES
All Legal Services are offered on a flat-fee basis, as described in your Engagement Agreement. The scope of the representation and the basis, amount, and timing of fees and expenses for which you will be responsible will be communicated to you, preferably in writing, before or within a reasonable time after commencing the representation.
All legal fees are considered unearned upon receipt and are deposited into a client trust account in accordance with applicable rules of professional conduct. Fees are earned as legal work is performed and as otherwise described in the Engagement Agreement.
Once fees are earned, they are non-refundable. You expressly acknowledge and agree that:
- You are not entitled to a refund of fees already earned;
- Termination of representation does not entitle you to a refund of earned fees;
- Any unearned portion of an advance fee will be returned, consistent with applicable law and the Engagement Agreement;
- Government filing fees are separate, paid directly to the government, and are never refundable by the Firm;
- You may be responsible for third-party costs, expenses, and disbursements (such as translations, courier services, or filing-related costs) if and to the extent described in the Engagement Agreement.
(a) Refund Requests and Timing
(1) A full refund of legal fees may be issued only if a refund request is made before any portion of the legal fee has been earned, as defined in the Engagement Agreement. (2) Legal fees are earned as legal work is performed and as further described in the Engagement Agreement. Once earned, fees are non-refundable.
(3) Any additional review, follow-up communication, or discretionary assistance provided after initial legal work has been performed does not alter the earned status of fees unless otherwise expressly agreed in writing.
(4) Services provided by third parties are governed by separate agreements between you and such third party. The Firm is not responsible for refunding fees paid directly to third parties.
(5) Approved refunds for credit or debit card transactions are generally processed within five (5) business days, though posting times may vary depending on financial institutions. (6) If you believe there has been a billing error, you must notify the Firm promptly using the contact information provided herein.
6. NO GUARANTEES OR OUTCOMES
You acknowledge that the Firm has made no promises, representations, or guarantees regarding the outcome, processing time, or approval of any immigration matter. Any estimates discussed are good-faith professional assessments based on the information you provide and are not assurances.
Immigration decisions are made solely by government authorities. Past results do not guarantee future outcomes.
7. TERMINATION OF REPRESENTATION
Either you or the Firm may terminate representation in accordance with the Engagement Agreement and applicable law. Upon termination:
- The Firm will cease work;
- Earned fees remain non-refundable;
- You remain responsible for all obligations incurred prior to termination.
8. WEBSITE USE AND ACCOUNT SECURITY
You are responsible for maintaining the confidentiality of your account credentials and for all activity conducted under your account. Unauthorized use must be reported immediately.
9. INTELLECTUAL PROPERTY
All Website content, materials, branding, text, graphics, logos, and software are owned by or licensed to the Firm and may not be copied, reproduced, distributed, or used without the Firm’s prior written permission.
10. TESTIMONIALS AND FEEDBACK
Any testimonials, reviews, or feedback reflect individual experiences and do not guarantee outcomes. By submitting feedback, you grant the Firm a perpetual, royalty-free license to use such feedback for lawful business purposes, subject to applicable rules of professional conduct.
11. DISCLAIMER OF WARRANTIES
THE WEBSITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE FIRM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED
12. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW AND CONSISTENT WITH APPLICABLE RULES OF PROFESSIONAL CONDUCT, THE FIRM’S TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT OF FEES PAID TO THE FIRM FOR THE SPECIFIC LEGAL SERVICES AT ISSUE. IN NO EVENT SHALL THE FIRM BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, TO THE EXTENT PERMITTED BY LAW.
13. INDEMNIFICATION
You agree to indemnify and hold harmless the Firm from any claims arising from your breach of these Terms or misuse of the Website.
14. GOVERNING LAW
These Terms and any dispute arising hereunder shall be governed by the laws of the State of Utah, without regard to conflict-of-law principles.
15. DISPUTE RESOLUTION AND BINDING ARBITRATION
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.
Most concerns can be resolved quickly and informally by contacting the Firm using the contact information in Section 17. In the unlikely event a dispute cannot be resolved informally, you and the Firm agree to resolve disputes through binding arbitration on an individual basis rather than in court.
You may consult with an attorney of your choosing before agreeing to these Terms. Your use of the Website or engagement of the Firm constitutes your knowing and voluntary agreement to this arbitration provision.
(a) Agreement to Arbitrate
Any dispute, claim, or controversy arising out of or relating to these Terms, the Website, your relationship with the Firm, or the Legal Services provided or not provided — whether based in contract, tort, statute, fraud, misrepresentation, professional negligence, or any other legal theory — shall be resolved exclusively through final and binding arbitration on an individual basis.
(b) Federal Arbitration Act
This arbitration provision is governed by the Federal Arbitration Act (9 U.S.C. §§ 1–16).
(c) Notice of Dispute and Informal Resolution
Before initiating arbitration, the party asserting a dispute must send written notice describing the nature of the dispute and the relief sought. The parties shall attempt to resolve the dispute
in good faith for thirty (30) days before arbitration may be initiated.
(d) Individual Arbitration and Class Action Waiver
YOU AND THE FIRM AGREE THAT ALL CLAIMS MUST BE BROUGHT IN AN INDIVIDUAL CAPACITY. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS, COLLECTIVE, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL ACTION OR ARBITRATION. The arbitrator may not consolidate claims or preside over any representative proceeding.
(e) Arbitration Rules and Administration
Arbitration shall be administered by the American Arbitration Association (“AAA”) in accordance with its Commercial Arbitration Rules and, where applicable, the Supplementary Procedures for Consumer-Related Disputes.
(f) Location and Procedure
Unless otherwise agreed, arbitration shall take place in the State of Utah. Claims of $10,000 or less may proceed on written submissions, by telephone, or in person, at the claimant’s election.
(g) Fees and Costs
Each party shall bear its own attorneys’ fees and costs unless otherwise required by applicable law. Arbitration fees shall be allocated in accordance with AAA rules and applicable law.
(h) Authority of Arbitrator
The arbitrator has exclusive authority, including any claim that all or part of this arbitration provision is void, voidable, or unenforceable, to resolve issues relating to the interpretation, applicability, enforceability, or formation of this arbitration agreement, except that a court shall determine the enforceability of the class action waiver.
(i) Bar Complaints and Fee Disputes
Nothing in these Terms limits your right to file a complaint with a state bar or disciplinary authority or to participate in any mandatory attorney-fee arbitration or mediation program required by Utah law.
(j) Severability of Class Waiver
If the class action waiver is found unenforceable as to a particular claim, that claim shall be severed and may proceed in court; all other claims remain subject to arbitration.
(k) Survival
This arbitration provision survives termination of your relationship with the Firm, any Engagement Agreement, and these Terms.
16. SEVERABILITY AND ENTIRE AGREEMENT
If any provision is held unenforceable, the remainder shall remain in effect. These Terms, together with the Engagement Agreement, constitute the entire agreement between you and the Firm.
17. ADMINISTRATIVE AND TECHNICAL ASSISTANCE
As part of the Legal Services, the Firm may provide limited administrative, technical, or portal-related assistance in connection with the preparation, review, filing, or management of your immigration application.
Any such assistance is provided solely as a component of the Legal Services, does not expand the scope of representation beyond what is expressly described in the Engagement Agreement, and does not constitute a guarantee of outcome, approval, or processing time.
(a) Authorized Access at Client Request
If you request assistance that requires access to your account, application materials, documents, or portal data, you expressly authorize the Firm and its authorized personnel to access such information solely for the purpose of providing the requested assistance and under the supervision of licensed attorneys, as appropriate.
(b) No Unsupervised or Open-Ended Access
The Firm does not permit unsupervised, unrestricted, or casual access to client files or data. Access is limited to what is reasonably necessary to perform the requested task and is subject to the Firm’s confidentiality obligations and professional responsibility rules.
(c) No Duty to Troubleshoot Beyond Scope
The Firm is not obligated to identify, diagnose, or correct technical, filing, system, or government-processing issues outside the agreed scope of representation. Assistance with technical or administrative issues does not create a continuing duty to monitor, troubleshoot, or resolve future issues unless expressly included in the Engagement Agreement.
(d) Remote Access and Client Devices
If you request remote access to your computer or device to assist with a technical or administrative issue, you acknowledge and agree that such access is provided solely at your request and convenience. The Firm is not responsible for any technical issues, data loss, security vulnerabilities, or system problems that may arise as a result of such access.
(e) Government Systems and Third-Party Platforms
The Firm is not responsible for outages, errors, delays, system changes, or technical failures of government websites, filing systems, or third-party platforms, even where such systems are used in connection with your application.
18. TELEMARKETING AND COMMUNICATIONS COMPLIANCE
The Firm may communicate with prospective clients, clients, and users by telephone, SMS, email, prerecorded message, or other permitted communication methods in connection with inquiries, Legal Services, administrative matters, and lawful marketing activities.
(a) Compliance With Applicable Law
The Firm endeavors to conduct communications in compliance with the Telephone Consumer Protection Act (“TCPA”), the Telemarketing Sales Rule, and other applicable federal and state laws governing electronic and telephonic communications.
(b) Consent to Communications
By submitting your contact information through the Website or otherwise providing it to the Firm, you expressly consent, to the extent permitted by law, to receive communications from the Firm, including calls, text messages, or prerecorded messages, regarding inquiries, Legal Services, administrative matters, or lawful marketing communications.
Where required by law, consent is obtained through clear affirmative action and is not obtained through pre-checked boxes or passive acceptance.
Consent to receive marketing communications is not a condition of purchasing Legal Services.
(c) Opt-Out and Revocation of Consent
You may revoke consent to receive marketing communications at any time by:
- Following opt-out instructions provided in communications; or
- Contacting the Firm using the contact information provided below.
Revocation of consent does not affect communications that are transactional, legally required, or necessary to provide Legal Services.
(d) Call Frequency and Content
The Firm does not engage in deceptive, misleading, or coercive communications. Communications are made for legitimate business purposes and are not intended to harass or abuse.
(e) Recordkeeping and Training
The Firm maintains records reasonably necessary to demonstrate compliance with applicable communication laws and provides appropriate training to personnel involved in outbound communications.
19. DIGITAL MILLENNIUM COPYRIGHT ACT (DMCA)
MyImmigration respects the intellectual property rights of others. If you believe that material available on or through this website infringes your copyright, you may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA), 17 U.S.C. §512.
(a) Designated Agent
Our Designated Agent for receiving DMCA notices is:
Laurence S. Donahue, Esq.
Law 4 Small Business (L4SB)
6801 Jefferson St. NE, Ste. 220
Albuquerque, NM 87109
Phone: 505-715-5700
Email: LegalResponseTeam@L4SB.com
(b)DMCA Notice Requirements
To be effective under the DMCA, a notification of claimed copyright infringement must include the following information:
- Your full name, mailing address, telephone number, and email address. • Identification of the copyrighted work that you claim has been infringed.
- Identification of the material on this website that you claim is infringing, including information reasonably sufficient to allow us to locate the material (such as the URL where the material
appears).
- A statement that you have a good faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
- A statement that the information in the notification is accurate.
- A statement, under penalty of perjury, that you are the copyright owner or authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
- Your electronic or physical signature.
Please note that we may provide your name, contact information, and the contents of your notice to the person or entity responsible for the material at issue.
Upon receipt of a properly submitted DMCA notice, we will investigate the claim and may remove or disable access to the allegedly infringing material where appropriate.
(c) Counter-Notification Procedure
If you believe that material was removed or disabled by mistake or misidentification, you may submit a counter-notification to our Designated Agent containing the following:
- Your full name, mailing address, telephone number, and email address. • Your electronic or physical signature.
- Identification of the material that has been removed or to which access has been disabled. • Identification of the location where the material appeared before it was removed or disabled.
- A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification.
- A statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located, or if you are located outside of the United States, the United States District Court for the District of Utah.
- A statement that you will accept service of process from the person who submitted the original DMCA notice or that person’s agent.
Upon receipt of a valid counter-notification, we may provide a copy to the party who submitted the original claim. Unless that party notifies us that they have filed a legal action seeking a court order to restrain the allegedly infringing activity, we may restore the removed material within 10 to 14 business days after receiving the counter-notification.
(d)Important Notice
Submitting a false DMCA notification or counter-notification may result in legal liability under federal law, including damages, costs, and attorneys’ fees.
20. Automated Marketing & Telemarketing Policy
(a) Purpose – This Telemarketing Policy outlines the procedures and standards followed by FileRight to ensure all telemarketing activities comply with the Telephone Consumer Protection Act (TCPA) and other applicable federal and state regulations.
(b) Consent and Outreach Practices – FileRight contacts only individuals who have provided express written consent to receive calls, including prerecorded voicemails or automated messages. Consent is collected via our official website’s registration form, where users affirmatively agree to receive communications from us. Consent is never obtained via pre-checked boxes or implied actions. All users must actively select or acknowledge consent. Each consent record is stored and associated with the user’s profile, including timestamp and IP address at the time of submission.
(c) Opt-Out and Do Not Call (DNC) Compliance – Every outbound communication includes an option to opt-out or unsubscribe. Opt-out requests are honored immediately or within 24 hours, and such users are added to our internal DNC list. FileRight maintains an up-to-date internal DNC list and cross-checks it prior to initiating any campaign. If a consumer verbally or electronically revokes consent, we promptly update our records to reflect this.
(d) Call Frequency and Content Guidelines – FileRight ensures that contacts are not called more than is necessary for business purposes. We prohibit the use of deceptive, misleading, or coercive language in any telemarketing communication.
(e) Recordkeeping and Audit Readiness – Consent records, call logs, and opt-out activity are securely stored in compliance with our data retention policy. We are committed to providing evidence of compliance upon request during audits or regulatory reviews.
(f) Training and Enforcement – All employees and vendors involved in telemarketing or outbound communication receive periodic training on TCPA compliance and this policy. Violations of this policy may result in disciplinary action, up to and including termination or contract suspension.
21. PACKAGE SHIPPING AND DELIVERY
Where physical shipment of documents is included as part of Limited Scope Representation, one (1) standard shipment may be included, as specified in the Engagement Agreement.
Additional shipment requests may be subject to fees, including:
- Standard expedited shipment: $50
- Overnight shipment: $80
Delivery times are estimates only and not guaranteed. The Firm is not responsible for courier delays or delivery issues outside its control.
If a shipment cannot be confirmed as delivered by the applicable carrier’s tracking system, the Firm may, in its discretion, provide a replacement shipment.
22. CONTACT INFORMATION
Communications regarding these Terms or the Website may be directed to: MyImmigration
MyImmigration, LLC.
265 N Main St., Ste D #311
Kaysville, UT 84037-1471
customersupport@myimmigration.com
BY USING THE WEBSITE OR ENGAGING THE FIRM, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO THESE TERMS.